Privacy Policy including Cookies

Effective Date: 20 May 2025

Who We Are

BIOS Rural Ltd (“we”, “us”, “our”) is a company registered in England (Company Number: 16352843).
Registered Office: Bulstrode Farm, Slaugham Road, Haywards Heath, West Sussex, RH17 6AP.

We are the data controller for the personal information collected via our website.

What Data We Collect

When you use our website, we may collect and process the following personal data:

Name
Email address
Phone number
Enquiry details (information you provide in the contact form)

We may also collect technical information such as your IP address, browser type, and cookies.

How We Collect Your Data

We collect data when you:

Complete and submit our online enquiry form
Contact us directly via email or phone
Interact with our website (e.g., through cookies and analytics tools)

How We Use Your Data

We use your personal data to:

Respond to your enquiries and provide information about our work
Communicate with you regarding your enquiry
Improve our website and services
Comply with legal obligations

We do not use your data for automated decision-making or profiling.

Legal Basis for Processing

We process your personal data based on:

Your consent (when you submit your details via our contact form)
Our legitimate interests (to respond to your enquiries and improve our services)
Compliance with legal obligations

You can withdraw your consent at any time by contacting us (see below).

How We Store and Protect Your Data

Your data is stored securely on our systems. We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure.

We retain your data only as long as necessary for the purposes described above, unless a longer retention period is required by law. When no longer needed, your data will be deleted or anonymised.

Sharing Your Data

We do not sell or rent your personal data. We may share your data with:

Service providers who assist us in operating our website (under strict confidentiality agreements)
Legal authorities if required by law

We do not transfer your data outside the UK or European Economic Area unless adequate safeguards are in place.

Your Data Protection Rights

Under the UK GDPR and EU GDPR, you have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Request erasure of your data (“right to be forgotten”)
Restrict or object to processing
Data portability (receive your data in a structured, commonly used format)
Withdraw consent at any time (where processing is based on consent)
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us using the details below.

Privacy Policies of Other Websites

Our website may contain links to other websites. This privacy policy applies only to BIOS Rural Ltd’s website. If you click on a link to another website, please read their privacy policy.

How to Contact Us

If you have any questions about this privacy policy or would like to exercise your data protection rights, please contact:

BIOS Rural Ltd
Bulstrode Farm, Slaugham Road, Haywards Heath, West Sussex, RH17 6AP
Email: office@biosrural.co.uk

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

We use cookies on our website to improve your browsing experience. Below, you’ll find a table listing the specific cookies in use and their purpose. You can manage your cookie preferences through your browser settings.